The adaption of advanced technologies like Artificial Intelligence can be witnessed in almost every profession and across every industry globally. This paradigm shift in technologies has influenced companies and employees both effectively. Nowadays, AI applications are widely used for managing human resource processes effectively.

HR departments are the cornerstone of an organisation by supporting the most important aspect: people. Hence the people process tends to be more complex and time-consuming. The use of AI in HR departments will support, engage and empower people.

This has a direct and proportional impact on the business and productivity of organisations. Before the adaption of AI in the field, tasks like recording staff attendance, leave requests, operation of surveillance systems, and almost every admin activity were manual. This led to slack in the system regarding efforts and time investment by the workforce.

According to a recent survey by Oracle and Future Workspace, HR professionals around the globe believe that AI can lead to further opportunities in grasping new skills and getting more free time that HR professionals can use to enlarge their work horizon and work more strategically in the organisation.

The AI and machine learning-powered mobile solutions can reduce the trade-off costs that arise due to the lack of organised surveillance monitoring and manual recording of staff attendance. A wide range of AI applications can aid in streamlining processes like recruitment and admin task automation. Many leading conglomerates have stepped forward to implement AI technologies in their recruitment process. Meanwhile, this has various advantages as it also necessitates sensibility and mindfulness to ascertain that such AI tools used are ethical, transparent and legal. This ensures that the employees are comfortable using AI in HR management.

Given below are a few of the applications of AI in HR management:

AI in talent acquisition

Being the vital function of the human resources department, the employment of AI in talent acquisition is significant. Hiring employees who are appropriate for each job role is a challenging and time-consuming process. Hence AI-enabled recruiting process can help HR managers to automate various areas of the recruitment process and make it more effective and productive. AI algorithms can be used to analyse resumes and job applications to identify the right employees according to the job requirements and qualifications. Thus, the technique helps to reduce the time and effort to do the process by allowing HR professionals to concentrate on the most promising candidates.

AI in the onboarding process

Onboarding is the process after the recruitment process. It includes integrating the hired employees into the company and making sure that they have enough resources and tools they need to work effectively. AI-based onboarding systems help new employees complete the paperwork and online training courses. In addition, these technologies can guide the recruits and assist them in adapting to their new positions and responsibilities.

AI in performance management

Performance management is another pivotal role of the HR department in an organisation. AI-powered performance management will help HR professionals automate various components of the performance management process. The AI systems can be instrumental in identifying high performers and high-potential talent by analysing employee data to identify performance trends. It includes identifying the employees who easily hit their targets and struggle to meet expectations. HR professionals can use this information to develop individual development plans (IDPs), provide individual feedback etc.

AI in the learning process

An employee’s learning and development phase is crucial to success in their profession. AI algorithms are used in organisational or departmental Training Need Analysis (TNA) and individuals’ Training Need Identification (TNI) by observing the employee data to find the possibilities of career advancement, performance gaps, skills and knowledge, thereby proposing training requirements needed to bridge the gaps.

AI in employee engagement

Better employee engagement results in increased production, and engaged employees are more likely to be satisfied and stick to the organisation for a long time. AI-enabled tools for employee engagement will help HR professionals to identify key factors such as job satisfaction, work-life balance, recognition and career development opportunities. For example, if employees report low job satisfaction, HR professionals can use AI-based surveys to identify and address these issues.

Using AI technology in human resource management makes it flexible for HR professionals to streamline people’s processes while improving productivity and employee experience. Along with enabling HR managers to make use of data-driven decisions, boosting employee engagement and developing focus plans to address employee needs, AI can also provide a competitive edge to HR professionals as well. In the future, the possibilities and significance of AI integration into HR management will keep on increasing. 

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