Geetanjli Dhanjal is a business transformation expert who helps organizations implement enterprise solutions, reengineer processes, and develop integrated and unified system solutions. She has successfully led transformation initiatives for global enterprise organizations, working with cross-geo teams. Geetanjli’s experience includes helping organizations navigate complex system landscapes, optimize operational processes, and unlock new revenue streams through AI-driven solutions and robust ERP frameworks. This is her AI journey.  

Can you tell us about your AI journey?  

I first encountered AI as an intern at the Department of Electronics (now the Department of Technology) in the Government of India in New Delhi 25 years ago, working on a project involving backpropagation using neural networks. My passion for AI has only grown with the emergence of GenAI in the technology scene. Today, I actively explore innovative ways to use AI in business applications to bring efficiency to complex problems and work with clients across several industries. To keep up with the latest technological advancements, I have continuously upskilling myself—from business analytics and cloud systems to blockchain, crypto, and AI. While being in the tech space makes this transition natural, my AI journey has evolved exponentially.  

What is your area of expertise in AI, and what made you choose it?  

I was drawn to AI as it combines the technical challenges of implementation with the practical needs of businesses, especially the office of the CFO. AI’s potential to transform financial operations makes it both exciting and impactful. My area of expertise is MLOps and Gen AI. I’m thrilled to work on new AI-driven solutions with my Yantra - A Riveron Company team, knowing the latest technology solutions will benefit our clients in India and globally.  

How important do you think skilling and upskilling are in a country like India?   

As the world’s technology hub, India needs digitally skilled professionals to compete in today’s digital age. From an economic perspective, with a dynamic, educated, and young workforce—coupled with rapid technological progress and India’s position in the global economy—upskilling is crucial for growth.    

Describe some challenges you have faced in reaching where you are now.  

Although we work closely with CFOs and CIOs to solve unique and pressing business challenges, I don’t limit my interests to a particular type of project. I enjoy exploring complex business challenges, finding solutions using diverse technologies, and brainstorming with my team. One of my biggest challenges has been finding roles that allow me to go beyond standard job descriptions and truly innovate. My role at Riveron has given me that opportunity, and I’m excited to keep expanding my skills.  

I’ve been fortunate to have a family encouraging me to reach my potential amid competing priorities; their support has helped me through challenging times. I’m grateful to my parents for sparking my passion for technology and to my husband and kids for helping me keep that passion alive.  

In what direction should companies in the AI sphere move to ensure more female participation and leadership?   

Women today are ambitious, dedicated, and driven, and they are breaking barriers like never before. Companies should look beyond gender biases to prioritize inclusive growth opportunities and provide hybrid work options, transparent policies, equal pay for equal work, etc. Accountability measures can ensure the achievement of gender diversity goals across teams and leadership.  

In a country like India, where societal constraints bind women, how do you think that they should break the stereotypes?  

It cannot happen overnight, but we must gradually work toward breaking stereotypes. Women must build self-esteem, stand up for what they deserve, and act as role models. A collective effort from all fronts—families, communities, and institutions—helps dismantle the societal constraints that prevent women from reaching their full potential. Education, awareness, financial freedom, and personal development are vital to empowering women.  

What are your words of wisdom to young girls who wish to build careers in AI?  

Set an ambitious goal for yourself and concentrate on it. As a woman in AI or technology, it is imperative to constantly upskill in this ever-evolving technology landscape. When you become overwhelmed, do not give up. Hold onto your passion for technology, and you will continue to find reasons to immerse yourself more deeply in it.