As digital adoption and innovation continue to shift consumer behaviour, crafting impactful digital experiences is fundamental to reaching the right audience. Savvy tech adopters and tomorrow’s consumer will demand instant solutions, unprecedented access, and the technology to match. The next generation of customer experience is here and it’s digital.

This 1-day summit, focused on Digital Platforms, Next Gen CX and Future Trends, will be delivered through a blend of fireside chats, panel discussions, and expert talks. Experienced thought-leaders will cover cutting-edge topics including AI, automation, digital transformation, social media marketing, hyper-personalisation, omnichannel experiences, disruptive technology, data insights, customer loyalty, digital storytelling & more.”