In March 2019, the Government of Maharashtra partnered with Haptik, a conversational Al platform, and announced a new AI-powered chatbot. The chatbot is known as “Aaple Sarkar Bot” and provides information regarding public services managed by the state government. It can be accessed on the Aaple Sarkar Right to Services (RTS) websites. As part of the Right to Services Act of 2015, the bot is deployed to complement existing mobile app and websites that help with queries on healthcare, education, public utilities, rural development, revenue, and other public related services.

The chatbot comprises a range of algorithms that gives the ability to process numerous queries every day such as analyzing, maintaining records and providing the user with the most useful information. Haptik used their personalized tool for creating the bot which comprised of 3 parts called bot-builder, human chat agent, and analytic dashboard. Maharashtra Government provided various API and information extracted from several sectors to the company. An individual can search for services such as permanent water connection or driving license, and access related information including prerequisites for the application, tracking the status of the application, monitoring progress, etc. Maharashtra government is now focusing on making the bot accessible across multiple languages.

In November 2018, the Government of Maharashtra signed a MoU with NITI Aayog and Wadhwani AI to establish an International Centre for Transformational Artificial Intelligence (ICTAI) to focus on rural healthcare. ICTAI is aimed at capacity and capability enhancement of health workers and wellness centres. It will also focus on rural healthcare to accelerate research, diagnosis, and treatment of diseases such as cancer and tuberculosis. The centre will implement solutions related to healthcare issues based on data research and AI.

Mahavedh (Maharashtra Agriculture Weather Information Network) is a Public Private Partnership (PPP) project on Build, Own & Operate (BOO) basis with Skymet Weather Services Pvt. Ltd. (a weather forecasting company). The project is aimed to establish a network of Automatic Weather Stations (AWS) at the rate of one AWS in every revenue circle. In October 2018, the PPP had led to an establishment of 2060 centres which uses AI and machine learning to generate farm and weather-related data for the farmers. Skymet developed a dedicated portal for data management and distribution for government officials, facilitating access and visualization of the data of any weather station. The features of the portal include user friendly design, user defined data downloading options, and easy tracking of the nature of the desired parameter for any individual day.

The government has also set up digital kiosks in every gram panchayat which provides weather-related information and expert advice on crop patterns. In a pilot project, the company has also helped the state government with the use of drones, and AI and ML for crop loss assessment.

In February 2018, the Government of Maharashtra launched Wadhwani AI to develop AI related solutions in the areas of agriculture, healthcare, financial inclusion, infrastructure, and education. Wadhwani AI is a not-for-profit institute which aims to solve social problems by leveraging AI tools. The Government of Maharashtra is helping the institute with key problems identification, and further in testing and scaling of solutions. The institute is working on three problem areas including maternal and child health, tuberculosis care, and cotton farming.

Wadhwani AI is developing a smartphone-based anthropometry technology which will allow frontline workers to screen for low birth weight babies in rural homes. The field experiments of the AI-powered virtual machine are expected to begin by August 2019. It is also developing technologies to address multiple challenges across TB care.

Further, the institute has developed algorithms which can detect two major pests through its integrated pest management system. It has completed field demos with Better Cotton Initiative and the Government of Maharashtra and aims at developing a more enhanced version of the pest management tool by October 2019.

In May 2019, Google shortlisted Wadhwani AI for Google AI Impact Challenge. The institution will receive $2 million grant from the company to create solutions for the reduction of crop loss in cotton farming by utilizing integrated pest management system.

In January 2018, the Government of Maharashtra and World Economic Forum signed a MoU to set up ‘Centre for the Fourth Industrial Revolution’ in Mumbai. The centre was launched in October 2018 and aims to focus on three major areas which include AI, blockchain, and drones. Its first project is focused on expanding data access to accelerate AI adoption to tackle socio-economic needs such as education, healthcare, and agriculture.

In addition, the state government along with World Economic Forum plans to set up a data aggregation platform for increasing the predictability in farming with help of satellites, drones, on-ground weather station data, and soil health cards. This data will be used to develop a prediction model leveraging AI and machine learning and will help farmers significantly.

In February 2018, the Government of Maharashtra signed MoU with Microsoft India to leverage cloud-based technologies for improving citizen services and fostering entrepreneurship in the state. Microsoft India plans to work with Maharashtra IT Corporation Ltd (MahaIT) for the development of solutions based on latest technologies such as AI, IoT, robotics, blockchain, deep learning, genomics, data analytics, and its Kaizala app in the fields of digital agriculture, and skilling and education.

In 2015, the Government of Maharashtra introduced a ₹800 crore plan (consisting of five major projects) to secure the cyberspace in the state. The initiative included the development of a software which would help the police department in preventing crimes at specific place and time. The software is based on an algorithm which uses AI and big data analytics to create an exhaustive database of crime. The algorithm will use available data with police and open source information on the internet. The software will help the police in obtaining points for location, type of event and probable gang before any incident.

The government is also planning to introduce a predictive policing scheme which will use past precedents of miscreants through data mining and high-end tools with the help of a data centre. In March 2018, PwC was appointed as consultant for the project and ₹650 crore was allocated for capacity building and other expenditures.

In March 2021, The Nagpur Municipal Corporation (NMC) announced the launch of facial recognition by 3,800 CCTVs that are installed across the city, to arrest COVID spread. The photos of people - with and without masks - who tested positive for COVID-19 will be uploaded on the AI system, and automatically be detected by the CCTV system if they break the home quarantine or are found roaming about in the city. Zonal civic staff will then visit the home of the violator immediately, levy a fine of Rs. 5,000, and admit the person in an institutional quarantine.