The Digital India BHASHINI Division has called for industry consultation regarding the Request for Empanelment (RFE) of System Integrators for the Voice/Text Multilingual Solution under the BHASHINI project. This initiative is part of the broader Digital India program, which aims to leverage technology to enhance the accessibility and usability of government services across the country. The consultation seeks to ensure that the RFE document is comprehensive, transparent, and competitive, reflecting the needs and expectations of all stakeholders involved.

Objective

The primary objective of this industry consultation is to gather valuable feedback from potential bidders on the RFE document. This feedback will be instrumental in refining the document to ensure it is clear, transparent, and competitive. The Digital India BHASHINI Division is committed to a fair and efficient empanelment process and believes that stakeholder input is crucial in achieving this goal.

Who Can Participate?

Participation in this consultation is open to all companies with relevant expertise in system integration and a proven track record in developing and deploying voice/text multilingual solutions. Companies with experience in similar projects and who can contribute meaningful insights into the technical and operational aspects of the RFE are particularly encouraged to participate.

Scope of Consultation

The consultation will focus on several key aspects of the draft RFE document:

• Eligibility Criteria for Participation: Feedback is sought on the proposed eligibility requirements for companies wishing to participate in the empanelment process. It includes the technical, financial, and operational criteria companies must meet.
• Technical Specifications for the Voice/Text Multilingual Solution: Input is needed on the technical specifications outlined in the draft document. It includes the capabilities, features, and performance standards expected of the voice/text multilingual solution.
• Evaluation Methodology for Selecting System Integrators: Suggestions are welcome on the proposed evaluation methodology. It includes the criteria and processes that will be used to assess and select system integrators for the project.

How to Participate

Interested companies can submit their comments and suggestions on the draft RFE document by July 17, 2023. Submissions should be sent via email to ceo-dibd@digitalindia.gov.in. The draft document is available on the Digital India BHASHINI website at https://bhashini.gov.in/tender.

Confidentiality

The Digital India BHASHINI Division assures all participants that any information submitted during the consultation process will be treated with the utmost confidentiality. This commitment is intended to encourage open and honest feedback without concern for the potential misuse of shared information.

Next Steps

Following the consultation period, the Digital India BHASHINI Division will review all feedback received and make necessary revisions to the RFE document. The final RFE document will be officially released, marking the next phase in selecting and implementing system integrators for the BHASHINI project.

The industry consultation represents a critical step in ensuring the RFE process is inclusive, transparent, and aligned with industry best practices. The Digital India BHASHINI Division looks forward to the active participation of industry stakeholders and values their contributions to the success of this initiative.