The general availability of Azure OpenAI Service expands access to large advanced AI models with added enterprise benefits. The announcement was made by Eric Boyd, CVP of AI Platform, Microsoft, on 16th January 2023, via an Azure blog post. This step gives businesses and developers more access to the most advanced AI models in the world- including CPT-3.5, Codex, and Dall-E 2. 

Microsoft debuted the Azure OpenAI service in November 2021. Customers of all sizes across industries are using the service to do more with less, improve the experience for end-users, and streamline operational efficiencies internally.  

From startups like Moveworks to multinational corporations like KPMG, small and large organizations are applying Azure OpenAI Service's capabilities to advanced use cases such as customer support, customization, and gaining insights from data using search, data extraction, and classification. 

Azure Open AI Services adopts an iterative approach to large models to carefully assess use cases, learn, and address potential risks. Additionally, they have implemented guardrails that align with Responsible AI principles.  

The developers must apply for access, describing their intended use case or application before they can leverage the service. Content filters uniquely designed to catch abusive, hateful, and offensive content constantly monitor the input provided to the service. 

According to the blog post, Vaibhav Nivargi, Chief Technology Officer and Founder at Moveworks, stated, "At Moveworks, we see Azure OpenAI Service as an important component of our machine learning architecture. It enables us to solve several novel use cases, such as identifying gaps in our customer's internal knowledge bases and automatically drafting new knowledge articles based on those gaps. This saves IT and HR teams a significant amount of time and improves employee self-service". 

"KPMG is using Azure OpenAI Service to help companies realize significant efficiencies in their Tax ESG (Environmental, Social, and Governance) initiatives. Companies are moving to make their total tax contributions publicly available. With much of these tax payments buried in IT systems outside of finance, massive data volumes, and incomplete data attributes, Azure OpenAI Service finds the data relationships to predict tax payments and tax type—making it much easier to validate accuracy and categorize payments by country and tax type", said Brett Weaver, Partner, Tax ESG Leader at KPMG, in the Azure blog post.