As Wipro’s new Chief Executive Officer (CEO), Theirry Delaporte settles in into his new role, he plans to ramp up the tech company’s internal digital tech-based solution. As his first move, Wipro’s artificial intelligence (AI) framework Ethica will be soon available to its clients. 

Ethica was developed two years back by Wipro HOLMES and stands for Explainability, Transparency, Human-first, Interpretability, Common sense, and Auditability. The AI solution aims to help companies make sure that their client-facing services are transparent, ethical and unbiased. According to a paper published on Wipro’s website, Ethica has been successfully deployed in data and information-driven verticals, including banking and financial services institutions, retail, manufacturing, and telecommunications.

While AI systems are not inherently biased, training received through certain datasets can teach the system bias. However, by masking irrelevant data and information that could potentially lead to bias, Ethica can eliminate bias. The tool also creates revenue forecasting by considering multiple parameters for unbiased results. Additionally, Ethica can help in identifying anomalies based on historical data, which is helpful while detecting duplication or fraud. 

According to this report by Economic Times, Ethica is a strong tool and will add “considerable value” as Wipro has so far struggled to differentiate Wipro HOLMES, its AI platform, in the market.

As companies look for advanced AI and automation solutions in light of the new normal set by the COVID-19 pandemic, building and investing in trust to ease AI adaptation has become a must for companies. Experts feel that Wipro’s Ethica is an advanced offering on these parameters and may prove a success.