Start up Profile

Aureus Analytics is an AI platform that enables insurance companies to provide better customer experience. Bad customer experience has been the most crucial factor when it comes to losing business, especially in insurance industry. The traditional methods of measuring customer experience through online and telephonic surveys often fails to provide accurate feedback. As a result insurance companies are leveraging artificial intelligence and machine learning (AI/ML) to automate costly manual workflows and improve customer experience. 

Aureus Analytics, an artificial intelligence platform, enables insurers to deliver enhanced experience to their consumers using artificial intelligence and machine learning technologies. the platform combines both explicit and implicit data to measure the customer experience for all of the customers in real time to determine their "Sentimeter" score. This score is used to increase retention, improve cross-selling opportunities, and predict customer behavior.The company plans to extend its products to Banking and Healthcare in the future.