Start up Profile

Autochat is AI-powered conversational (proactive) customer engagement software for e-commerce businesses. It offers product recommendations based on customer's past orders or search queries, offering reassurance and support during checkout, etc. A large part of these conversations can be automated using chatbots, and hence do not require human agents.

Autochat provides native support for conversations with customers on all the channels (web, mobile, Facebook and Instagram) from a Unified Inbox. This inbox is shared among all the team members and offers collaboration features like collision detection, private notes, etc. This inbox is accessible via a web app as well as mobile apps for Android and iOS. 

Autochat can be integrated with e-commerce platforms like Shopify, BigCommerce, Woo Commerce, Magento.