Start up Profile

BankBuddy is a cognitive platform for financial institutions with a blend of multiple AI realms like deep learning, machine vision, NLP, and recommendation systems to offer a single AI platform across customer journeys. The company, based in Dubai, provides service to about 11 countries including India. BankBuddy leverages AI and serves as the information glue across legacy systems, products, departments, and processes to bring intelligence in customer interactions. It is a cognitive platform for financial institutions with a blend of multiple AI realms like deep learning, machine vision, NLP, and recommendation systems to offer a single AI platform across customer journeys. BankBuddy’s solution is implemented by financial institutions as a white-labelled cognitive banking platform for customer experience enhancement. Their product is licensed on the Software-as-a-Service (SaaS) model with multiple revenue streams like annual subscription, set-up fee, and consulting fees. It also offers managed service for both cloud and on-premise deployments.