Start up Profile

BlinkIN is a Visual Bot which is a visual Siri or Alexa for any kind of technical troubleshooting. It's augmented live video support has the capability of completely changing this dynamic. IndiFix (leveraging the ubiquity of mobile devices) is an augmented visual support tool where support agent can connect to the customer using just a video link over the web browser and thus can see into the customer’s environment, allowing them to visually inspect equipment or error messages. The agent is remotely able to hand hold customers and guide them using tools like screen annotations and augmented hand gestures overlayed on customers screen which increases the likelihood of success for walking a customer through a repair or recovery procedure. Thus the customer solves the problem himself without waiting for the onsite arrival of the agent.