Start up Profile

Frontdesk AI provides 24x7 personalized customer care service through a customizable, automated front desk via voice and chats for local businesses. Whenever the business misses a call, or when a customer leaves a voicemail, FrontdeskAI instantly follows up with the caller to offer any information they need and to help them make bookings, place orders, etc. The company also automatically communicates with the business staff or owner, whenever a call or a customer needs their immediate attention.

The company’s current AI assistant portfolio serves the wellness market including the spa, salon, fitness industries and dental market. FrontdeskAI, through its proprietary algorithms and database of B2C natural language interactions and knowledge graphs, manages appointments, class scheduling, rescheduling, all forms of customer and service-specific inquiries.

FrontdeskAI also provides a second layer of Artificial Intelligence which comprises of human trainers that mentor the AI assistant to speak in the style and tone of the customer brand. The AI assistant becomes independent over time building knowledge and experience from all its interactions.