Start up Profile

iEngage is a passive API enabled platform that blends seamlessly into the enterprise technology stack to make interactions more meaningful. Interactions between employees, or employees and customers or any other stakeholder tend to be sliced and stored in siloed systems of record. The interaction context is usually lost or quickly turns into dark data that is stored in an archive. iEngage addresses that challenge. 

iEngage utilizes cutting edge Machine Intelligence to extract info, insight and intelligence from interactions that flow through systems of engagement (chat, email, phone calls etc.) and make this available in the form of an API accessible enterprise knowledge graph that can power smarter, resilient automation. Provide answers, suggestions, and context when required, right where it is required.