Start up Profile

Praktice.ai is a medical AI driven autonomous workforce for handling hospital operations from front line care to care coordination, and follow-ups. In recent years, there has been a rising need for an automated solution for managing hospital operations and patient interactions, which has put an extra burden on the care management teams. Praktice.ai provides AI-driven bot, which handles 70% of patient interactions and hospital operations. The bot responds to the repetitive tasks of a hospital setup, like answering patient queries, scheduling and managing appointments, referring patients to the right specialist, so that the medical staff and doctors can give more time to the patients.

Practice.ai develops virtual receptionist and chatbots for hospitals and clinics, which eases the health administration’s workload and reduces communication congestions. The bot records details of the patient’s conditions, manage medical appointments, and measure the caller’s pitch of their voice to determine the urgency of the situation. The bot is built using Praktice’s NLP and can speak multiple languages and understand different regional accents. It is also able to handle more than 1,000 calls at the same time.

It is trained on 35 million medical and dental scenarios to understand patient's medical context pre, between and post consultations. The bots understand the patient's medical concerns and hospital operational processes to drive more revenues by converting 24% more leads, as compared to 5% when done manually.