Start up Profile

Spoonshot, people's Dishq, leverages food science and AI to predict consumer taste preferences and food trends. Its solutions help marketers in food companies gain insights to increase product penetration by identifying new occasions, meals, and markets, as well as to create personalized recommendations as a service for digital food businesses.  

Spoonshot is a B2B service that combines behavioural and food science data into its machine learning platform to predict what food the people will like. The company's service can be embedded in places like self-serve restaurant kiosks or even food delivery apps. 

The company is serving the F&B industry with key challenges including recommendations & personalization, menu & product development and insights & trends.

In November 2018, Dishq was rebranded as Spoonshot, and the company also acquired Brisky- a company that provides restaurants real-time consumer feedback. The company claims to have comprehensive data around recipes with more than 120 cuisines worldwide. This serves as a knowledge repository to build algorithms that can understand the taste of an individual.

Solutions:-

Genesis: Spoonshot leverages diverse data sets to explore new product ideas. 

Personalized Recommendations: It gives personalized recommendations that delight consumers and drive incremental revenue

Guest Intelligence: It manages the guests in real-time through:

• Personalized interactions: It can manually track every customer and interact keeping in mind their past experiences
• Tracking customer sentiments: It involves real-time tracking of the customer experience during service, which helps brands to take proactive actions and prevent bad feedback. Also, it enables brands to recognize small customer issues before they escalate and hamper their reputation
• Getting data insights in simple language: Guest Intelligence acts as a virtual consultant for the business and communicates real issues to help the restaurant grow